This privacy policy (“Privacy Policy”) provides you with information about privacy in connection with your interactions with Fingerprint 4 Success Pty Ltd ACN 607 571 Level 13, 50 Carrington Street, Sydney NSW, 2000, Australia (“F4S”), including for the websites at fingerprintforsuccess.com  (the “Sites”) made available by F4S, the legal owner of the Sites. This Privacy Policy covers the collection, use and disclosure of personal information by and relating to your interaction with F4S and its related entities and service providers.

By providing your personal information and/or continuing to engage with F4S you signify that you understand and accept the terms of this Privacy Policy and consent to the collection, use and disclosure of your personal information. If you do not agree with us collecting, using or disclosing your personal information in accordance with this Privacy Policy or you do not wish to provide us with your personal information, do not proceed with the use of our Sites or our services but please note that if you do not provide all of the personal information we request we will be unable to provide you with our services.

Our commitment to privacy

We recognise the importance of protecting your privacy by F4S in accordance with this Privacy Policy. This Privacy Policy is designed to assist you to understand how we collect, use, disclose and safeguard the personal information we collect about you and to assist you in making informed decisions when interacting with F4S and the Sites.

As we update and diversify our services this Privacy Policy may change. Therefore we reserve the right to change this Privacy Policy at any time as we deem necessary. Please check this page periodically for updates. We will also try to alert you to any changes to this Privacy Policy before they become effective. If we make any material changes to this Privacy Policy we will notify you here, by email or by means of a notice on our Sites. Continued use of our Sites and/or interactions with us after revisions have been made to this Privacy Policy will be deemed as your acceptance of these changes.

How we collect and the types of information collected

We have several areas where you can submit information to us on our Sites and when using our services and we may also have features that automatically collect information from the users of our Sites and services.

When visiting out Sites or otherwise interacting with us or registering you may be asked to provide personal information in order for us to provide you with services, perform our functions or communicate current and new services, promotional offers or reports/research. If you register on our Sites, during the registration process, you must provide us with a user name and password. It is your responsibility to keep your password strictly confidential.

We may also collect personal information about you from other users of our Sites and services, for example should they invite you to use or to access any of our services or if they share their results, analysis or recommendations arising from their use of our services (“Results”) or sign-up to our Sites.

References to “personal information” contained in this Privacy Policy includes your name, gender, date of birth, contact details (e.g. address, telephone number, e-mail address), credit card information, occupation, your answers to our questionnaire and other information that personally identifies you.

Use of cookies and other site technical considerations

We may use what are commonly called cookies when you use our Sites. A cookie is a small text file that is stored on your computer. We use these cookies to identify you as a valid user, to ensure that no one else can sign on simultaneously with your account from another computer or device and to help us serve you better based on your registration preferences. We may also use cookies to help us facilitate any promotions or surveys that we provide.

You are able to selectively accept or decline a cookie through your web browser setting. Our Sites may also include third party links which may also use cookies. We advise you to check their privacy policies about their cookies and other privacy practices.

What we use your information for

Any personal information provided by you may be used by us:

  • to verify your identity to access or use our services;
  • to provide access to/or use of services requested to by you;
  • at your request, to invite others to use our services or to share your Results;
  • to conduct analysis and comparison to third party users and other data;
  • to provide the results of our analysis/comparison, our recommendations and advice including on education requirements and blind spots;
  • to assist in our research, services and products;
  • to recommend other F4S services or products to you;
  • to respond to your feedback or complaints;
  • to provide a ‘look up’ tool within the F4S App which provides to all users the ability to look up a name to determine if you are (or a person with the same name) an existing user of the F4S app. That is, we will disclose to other users that you may be (or someone with the same name is) an existing user and provide them with the means to contact you within the F4S app; and
  • as otherwise permitted by law.

We may also provide your personal information to third parties to conduct analysis and/or store of data on our behalf.

When and with whom we share your information

Personal information collected from or about you will not be shared with third parties for purposes other than as expressly detailed in this Privacy Policy and/or to support our operations and as necessary to assist with the collection of such information.

Service Providers: We may share your personal information with companies acting as our authorized agents in providing our service (e.g. credit card processing) to you. Because we operate globally, we may transfer your information to countries or jurisdictions that do not provide the same level of data protection as the country in which you are based. Currently our main service providers are located in Australia, Belgium and USA. However, as our services expand our providers may be located in other countries across the globe. If we make such a transfer we will or our service providers will, as applicable, provide for the proper safeguards required by applicable law to.

Legally Compelled Disclosure: We may be required to disclose your personal informationby law or in connection with investigations or other efforts to prevent illegal activities or pertaining to public safety.
Consent to Processing: By providing any personal information to us you fully understand and consent to the transfer of your personal information to and the collection and processing of such personal information in other countries or territories. Your personal information may be stored and processed on servers outside of Australia. We note that the laws on using and holding personal information in the other jurisdictions may vary and be less stringent than laws of your State or Country. We will use commercially reasonable efforts to hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used in this manner please do not register with or use the Sites or our services.

Aggregate/de-identified information

We may use aggregated or de-identified data that is not personally identifiable for the provision of our services and generally as we see fit and to disclose such to third parties, whether as part of our services or otherwise. Aggregate data is created by pooling information about individuals and describing the date in the aggregate (e.g. 20% of users work in the corporate sector).

Protecting your information

F4S will take reasonable steps to protect the security of your personal information including reasonable steps to safeguard and secure your personal information against loss, misuse or unauthorised access.

Although we will take (and require our third-party providers to take)reasonable security precautions regarding your personal information, due to the open nature of the Internet we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user will be free from unauthorised access.

Updating information

We take reasonable steps to ensure the personal information we collect about you is accurate, complete and up to date. However, we require you to advise us of any changes to your personal information. Please log into your account on one of our Sites and go to the Profile Settings section to update your personal information.

In addition we will, on request, provide you with access to the personal information that we hold about you unless otherwise permitted or required by law.

Contact us or make a complaint

If you have any questions relating to this Privacy Policy or on any of our privacy practices, including any complaints, please email us at hello@f4s.com or phone + 61 2 8313 7114.

If you have a complaint, please contact us as per the above contact details providing a sufficient description of your complaint and any supporting evidence and/or information. This matter will be investigated by us and appropriate steps (if any) will be taken to resolve the complaint. We will contact you if we require any additional information and will notify you in writing of the outcome of our investigation.

If you are unsatisfied with our determination or actions taken you can contact us to discuss the matter further or you may choose to complain to the Office of the Australia Information Commissioner via www.oaic.gov.au.

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